Frequently Asked Questions

We get it, you have questions, well let us try to answer them.
What food waste can be recovered?

All your food waste. We take any type of food waste, even meats! That is the additional benefit of the collection.

We take all these types of food waste:

  • Meat, chicken & fish including delicatessen
  • Dairy products
  • Bakery & cereals, e.g. bread, rice and pasta
  • Coffee grinds & tea bags
  • Fruit & vegetables
  • Vegetable and nut oils
  • Cooked fats including meat fats and oils
What can’t I put in my kitchen food waste bin?
  • No recyclable items (cardboard, paper, glass/plastic bottles & containers, cans etc – place these in your yellow lid recycling bin)
  • No ordinary plastic bags, plastic wrapping or meat trays (compostable bags only)
  • No garden organics (Council provides a separate garden bin/ green lid bin)
  • No textile material (reuse, place in your compost / worm farm if made from a natural fibre or place in the red lid garbage bin)
  • No pet faeces or litter (put your cat or dog poo in the toilet and place litter in the red lid garbage bin)
How much does it cost for a household to participate?

Membership costs $4.80 per week. 

What if we want to opt out?

If at any time you want to opt out, just email us at  We will cancel your subscription and arrange to collect the kitchen benchtop bin and any left-over compostable (corn starch) bags.

Can I put biodegradable or compostable packaging in the food waste bin?

The food waste bin is only designed to take food waste. Unfortunately this means biodegradable or compostable packaging can’t go in the food waste bin.

Can I put my pet poop or litter in the food waste bin?

The food waste bin cannot take pet poop or litter. 

Animal poop can go in your toilet. Sydney Water has biodigesters installed on many of the sewerage treatment facilities across Sydney so the outcome is somewhat similar to putting it in your food waste bin.

More questions?

Let us know in the form below and we’ll be sure to get back to you.